15.1 If a project is cancelled after commencement:

  • The initial deposit remains non-refundable;
  • The Client shall pay for all work completed up to the cancellation date;
  • Any external supplier costs already incurred shall remain payable.

15.2 KYAK Studio reserves the right to terminate a project where:

  • Abuse or threatening behaviour occurs;
  • Payment terms are repeatedly breached;
  • The Client requests unlawful, unethical, or infringing work; or
  • Communication breaks down to the extent project delivery becomes unreasonable.