11.1 KYAK Studio maintains professional indemnity insurance appropriate to the nature of our services, provided by Hiscox Underwriting Ltd, 22 Bishopsgate, London EC2N 4BQ.

11.2 Professional indemnity insurance helps protect both KYAK Studio and our clients in the event of:

  • Professional negligence claims;
  • Unintentional errors;
  • Omissions; or
  • Certain disputes arising from professional services.

11.3 While KYAK Studio undertakes all reasonable care, skill, and professional diligence in delivering services, we cannot guarantee:

  • Commercial success;
  • Increased sales;
  • Market performance;
  • Audience engagement; or
  • Legal enforceability of branding elements.

11.4 KYAK Studio shall not be liable for:

  • Indirect losses;
  • Consequential losses;
  • Loss of profits;
  • Reputational damage;
  • Business interruption;
  • Third-party claims; or
  • Legal action arising from how the Client uses approved work.

11.5 The Client accepts full responsibility for:

  • Final approval of all content;
  • Regulatory compliance;
  • Marketing claims;
  • Advertising statements;
  • Product descriptions; and
  • Legal use of all approved deliverables.

11.6 KYAK Studio’s total liability, whether in contract, negligence, or otherwise, shall not exceed the total fees paid by the Client for the relevant project.